Our Privacy Policy

Our Commitment to You

Our commitment it to provide you with quality insurance products and outstanding services. We value our relationship with you, therefore, explaining to you how we collect, use and protect your information is important to us.

Please take the time to read our privacy policy and do not hesitate to call us with any question or concerns.

Purpose of this notice

Tite V of the Gramm-Leach-Bliley Act (GLBA) generally prohibits any financial institution, directly or through is affiliates, from sharing nonpublic personal information about you with a non-affiliated third party unless the institution provides you with a notice of its privacy policies and practices, such as the type of information that is collects about you and the categories of persons or entities to whom it may be disclosed. In compliance with the GLBA, we are providing you with this document, which notifies you of the privacy policies and practices of Crossroads Insurance Agency, Inc.

Information we collect

We collect and maintain your personal information so we may provide insurance services to you. We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications for insurance coverage and other forms that serve to provide insurance services to you.
  • Information about your transactions with us an our affiliates.
  • Information we receive from a customer reporting agency.
  • Information that we generate to service your account.

Information we may disclose to third parties

We do not disclose any nonpublic personal information about you to non-affiliated thrid parties, except as permitted by law.

How we protect your information

We restrict access to nonpublic information about you to those employees who need to know that information in order to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulation to guard your nonpublic personal information.

Our policy regarding dispute resolution

Any controversy or claim arising out of or relating to our privacy policy, or the breach thereof, shall be settled by arbitration in accordance with the rules of the American Arbitration Associatio, and judgement upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

Reservation of the right to disclose information in unforeseen circumstances

In connection with the potential sale or transfer or its interests, Crossroads Insurance, Inc. reserves the right to sell or transfer your information (including by not limited to your address, name, age, sex, zip code, state, and country or residency and other information that you provide through our communications) to a thrid party entity that (1) concentrates its business in similar practice or service; (2) agrees to be Crossroads Insurance, Inc. successor in interest with regard to the maintenance and protection or the information collected; and (3) agrees to the obligations of this privacy statement.